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5-Year / 50,000-Mile Warranty

The strongest warranty offered by any independent auto shop in Crestwood, KY — backed by two layers of protection for five full years.

Part of the Certified Care Plan™ — your complete vehicle ownership program

How the Two-Tier Coverage Works

1–2

Years 1–2

NAPA Nationwide Network

Your repair is backed by NAPA's nationwide warranty network. If you're traveling anywhere in the country and experience a covered issue, any NAPA AutoCare Center can honor your warranty — no questions asked.

Honored at 14,000+ NAPA locations nationwide
3–5

Years 3–5

Backed Directly by Certified Auto Service

After the NAPA period, we personally stand behind your repair for years three through five. This is our commitment — not a third-party promise. We've been in Crestwood since 1980 and we intend to be here for your next repair too.

Veteran-owned. Community-proven. Our word is our bond.

What Our Warranty Covers

Every qualifying repair performed at Certified Auto Service is backed by our 5-Year / 50,000-Mile warranty on both parts and labor. If a covered repair fails within 5 years or 50,000 miles of the service date — whichever comes first — we'll make it right at no charge.

Parts AND labor on all qualifying repairs
All makes and models serviced
Engine repairs and rebuilds
Transmission service and repair
Brake system repairs
Cooling system repairs
Suspension and steering repairs
Electrical system repairs
AC and heating system repairs
NAPA-sourced parts (nationwide honor)

BG Lifetime Protection Plan

When BG products are used in your service, you may qualify for the BG Lifetime Protection Plan — an additional layer of coverage that extends protection on the serviced components for as long as you own the vehicle.

BG products are professional-grade fluid maintenance treatments used by our technicians to protect engines, transmissions, and fuel systems. Ask your service advisor whether your repair qualifies for BG Lifetime Protection at your next visit.

Learn More About BG Products

How to Keep Years 3–5 Active

Required: Return every 6 months for a Care Plan Update

The Years 1–2 NAPA warranty is automatic — it activates the moment your repair is complete. But to unlock and maintain the Years 3–5 extended coverage, you must return to Certified Auto Service every 6 months for a Care Plan Update (our free multipoint inspection). This visit keeps your warranty active and your vehicle's health documented.

Care Plan Update

Free multipoint inspection every visit

Every 6 Months

The cadence that keeps Years 3–5 active

Years 3–5 Protected

Backed directly by Certified Auto Service

Learn About the Full Care Plan Program

Keeping Your Warranty Valid

To maintain warranty validity, required maintenance must be performed at Certified Auto Service per manufacturer-recommended intervals. This ensures the repaired system is properly monitored and maintained — and it's how we can confidently stand behind the work for five full years.

Mileage is documented at time of service. Your repair order records the exact odometer reading, service date, and parts used — creating a clear warranty record you can reference at any time.

Warranty Exclusions

To keep our warranty fair and sustainable for all clients, the following are not covered:

Client-Supplied Parts

Warranty applies only to repairs using parts sourced by Certified Auto Service. Parts supplied by the client are not covered under this warranty.

Normal Wear Items

Consumable components subject to normal wear — including brake pads, wiper blades, filters, belts, and tires — are excluded after their normal service life.

Vehicle Modifications

Warranty is void on any system that has been modified after the repair in a way that affects the covered component or its performance.

Unrelated Systems

Coverage applies to the specific repair performed. Subsequent failures in unrelated systems or damage caused by other factors are not covered.

Neglected Maintenance

If required follow-up maintenance is not performed at Certified Auto Service per manufacturer intervals, warranty coverage on the affected system may be voided.

Why We Offer a 5-Year Warranty

Most shops offer 12 or 24 months. We offer 5 years and 50,000 miles because we're confident in our work. Our ASE-certified technicians follow manufacturer specifications, use quality NAPA parts, and take the time to do the job right the first time. The warranty isn't a marketing gimmick — it's our promise. We've been serving Crestwood since 1980, and we intend to be here for your next repair too.

Warranty FAQ

Does the warranty cover both parts and labor?▾
Yes. Our 5-Year / 50,000-Mile warranty covers both the parts used and the labor performed on every qualifying repair.
What happens if I'm traveling and need warranty service?▾
During Years 1–2, your repair is backed by NAPA's nationwide network. Any of the 14,000+ NAPA AutoCare Centers across the country can honor your warranty. Just show your repair order.
Do I have to come back to Certified Auto Service for maintenance?▾
Yes. To maintain warranty validity, required maintenance on the repaired system must be performed at Certified Auto Service per manufacturer-recommended intervals. This is how we ensure the repair remains in optimal condition.
What is the BG Lifetime Protection Plan?▾
When BG professional-grade fluid treatments are used in your service, you may qualify for the BG Lifetime Protection Plan — additional coverage on the serviced components for as long as you own the vehicle. Ask your service advisor at your next visit.
Are customer-supplied parts covered?▾
No. Warranty coverage applies only to repairs using parts sourced by Certified Auto Service. We cannot guarantee the quality or compatibility of client-supplied parts, so they are excluded from warranty coverage.
How is my warranty mileage tracked?▾
Your vehicle's odometer reading is documented on your repair order at the time of service. Warranty coverage is calculated from that recorded mileage and service date — whichever limit (5 years or 50,000 miles) is reached first.

Part of the Certified Care Plan™

This warranty is one piece of the full program

Every visit also earns Certified Car Cash rewards and keeps your vehicle lifecycle tracked.

See the Full Care Plan

Questions about your warranty? Call us or book your next visit.

Reserve Your Spot (502) 241-7166